Raffi
Help and support
Get help with sign-in, camera exercises, AirPods monitoring, app locks, Raffi Pro or account deletion.
raffi.helpcenter@gmail.comDetailed help and legal texts are available in English.
Detailed help (English) →What can I do with Raffi?
Follow guided exercises, try camera feedback, set movement reminders and review your progress. Optional Screen Time app locks can prompt you to complete a movement before returning to selected apps. Raffi supports general wellbeing; it does not diagnose or treat conditions.
Do I need AirPods?
No. AirPods posture monitoring is optional and requires supported motion-sensing AirPods and permission. Guided routines also work without AirPods. Raffi requires an iPhone with iOS 17 or later.
Are my camera recordings uploaded?
Camera and TrueDepth frames are processed on your device and discarded. Raffi may sync derived posture measurements and progress with your account, but does not upload photos, video or raw depth data.
Where can I manage Raffi Pro?
See current offers and any trial terms in the app before subscribing. Apple manages billing and cancellation in Settings → your name → Subscriptions. Deleting the app or account does not cancel a subscription.